Everything you might want to ask

7 to 14 business days, counted from the day after you order. Business days are Monday to Friday and exclude public holidays.

Nothing. It is free on every order and nothing is added at checkout.

Anywhere a courier can reach a street address. We cannot deliver to a PO Box or a private bag.

Yes. Every order is packed by hand and sent with a tracked courier, and you get the number by email the day it goes out.

A street address with a suburb, city and postal code, and a mobile number he can reach on the day. If a complex or estate is named, we need the unit number too. A missing unit number is the most common reason a parcel comes back to us.

Tell us within 14 days of delivery and we will replace it or refund you. Send a photo if you can, but do not package anything up until we have told you what happens next. We pay the return postage on this one.

You have 7 days from delivery to cancel, which is your right under section 44 of the Electronic Communications and Transactions Act. Send it back unused and in its original packaging. You pay the cost of sending it back to us, and we refund the full purchase price within 30 days.

Nothing on this page takes away any right you have under the Consumer Protection Act.

Reply to your order email with your order number and what happened.

By USB. The cable is in the box, and the display shows how much charge is left.

19.5cm by 9.5cm. It sits on the waist under clothing on an adjustable strap.

Yes. The warmth and the gentle vibration are on separate buttons, so you can run either on its own or both together.

If you are wearing it for a long stretch, set it to a level meant for continuous use.

Pink.

Yes, the cable is included in the box. It charges by USB only.

Email theperiodkit@gmail.com, or WhatsApp +27 68 061 3753.

One person reads every message and answers it. Not a bot, not a ticket queue.

Usually the same day during the week.

Have your order number ready and we can tell you in one message.